Exness Login: What the Personal Area Sign-In Opens
One sign-in with the registered email and password opens the Exness Personal Area. The trading platforms then use a second set of details — the trading account number, its password and the Exness server name — and the Personal Area is where those details are kept.
Open Exness Account →Exness login happens in two places. The Personal Area opens with the registered email and password, plus the second-factor confirmation if two-factor authentication is on. MetaTrader 4, MetaTrader 5 and the web terminal then sign in with the trading account number, its password and the Exness server name, which the Personal Area shows next to the account number.
What the sign-in asks for and what sits behind it
- The Personal Area opens with the email address and the password chosen at registration.
- If two-factor authentication has been switched on, each sign-in also asks for the second-factor confirmation.
- MetaTrader 4, MetaTrader 5 and the web terminal do not take the email: they ask for the trading account number, its password and the Exness server name.
- The server name is shown in the Personal Area, next to the account number it belongs to.
- A forgotten password is replaced through the reset link on the sign-in screen, and the new one is set by email.
- Account-specific requests are raised from inside the Personal Area after signing in.
Where each task is done after sign-in
| Task | Where it is done | What it needs |
|---|---|---|
| Find the server name for MT4 or MT5 | Personal Area, next to the account number | Personal Area sign-in |
| Open the web terminal | Launched from the Personal Area | Trading account number, password and server |
| Download MetaTrader 4 or MetaTrader 5 | Exness website or Personal Area | An opened account |
| Create a demo account | Personal Area | Personal Area sign-in |
| Request a withdrawal | Personal Area, Withdrawal section | Personal Area sign-in |
| Ask about one account in live chat | Inside the Personal Area | Personal Area sign-in |
When a sign-in fails: what to check first
| What happens | Usual cause | Where to go |
|---|---|---|
| The Personal Area rejects the email and password | A mistyped detail or a forgotten password | The reset link on the sign-in screen; the new password is set by email |
| MetaTrader rejects the login | The Personal Area email typed instead of the account number, or the wrong server picked | Copy the account number and server name from the Personal Area |
| The web terminal asks for details again | The Personal Area password entered instead of the trading password | Use the trading account number, its password and the server |
| The second-factor step cannot be completed | The device paired with two-factor authentication has been replaced | Exness support through live chat on the Exness website |
Frequently asked questions
How do I log in to Exness?
Open the Personal Area sign-in, enter the email and password used at registration, and confirm the second factor if two-factor authentication is switched on.
Which password does MetaTrader ask for?
The trading account's own password, together with the account number and the Exness server name — not the Personal Area email and password.
Where is the Exness server name shown?
In the Personal Area, next to the account number.
What if I forgot my Exness password?
Use the reset link on the sign-in screen; the new password is set by email.
Does the web terminal need a separate login?
It runs in the browser, is opened from the Personal Area and takes the same trading account number and password as the desktop platforms.